TrigliGet Started
AI-powered support for email & live chat

Customer support.
Handled.

Trigli reads your support emails and live chat, drafts replies from your docs, and routes by confidence. Your team only steps in when it matters.

Start Free Trial→View Pricing

Free plan available. No credit card required.

trigli.com/emails
S
Sarah M.

Refund for order #4821

92%
Auto-sent
J
James K.

How do I reset my password?

87%
Auto-sent
L
Li Wei

Bulk pricing for enterprise?

54%
Drafted
A
Alex P.

Legal compliance question

31%
Needs review
< 5 min
Setup time
24/7
AI coverage
50
Emails/mo free
100%
Doc-grounded
Email Support

Every support email.
Read, replied, routed.

Connect your Gmail and Trigli drafts replies using only your approved policies and SOPs. High-confidence replies send automatically. Uncertain ones get flagged for your team.

  • Confidence-based routing: auto-send, draft, or flag
  • Classifies spam and off-topic emails automatically
  • AI searches the web when your KB falls short
  • Teams notifications when humans are needed
trigli.com/emails
S
Sarah M.

Refund for order #4821

92%
Auto-sent
J
James K.

How do I reset my password?

87%
Auto-sent
L
Li Wei

Bulk pricing for enterprise?

54%
Drafted
A
Alex P.

Legal compliance question

31%
Needs review
T
Trigli Bot
Online
What's your return policy for opened items?
Opened items can be returned within 30 days for a full refund, as long as they are in resalable condition. I can start a return for you if you have your order number handy.
Order #7291
Got it. I've started a return for order #7291. You'll receive a prepaid shipping label at your email within a few minutes. Is there anything else I can help with?
Type a message...
Live Chat

Instant answers.
Seamless handoff.

Embed a chat widget on your site with one line of code. The AI answers from your knowledge base and escalates to a live agent when it can't.

  • AI answers visitor questions instantly, 24/7
  • Seamless escalation to live agents when needed
  • Email capture fallback when agents are offline
  • Different docs for different customer types

Everything you need. Nothing you don't.

Upload your docs, connect your channels, and let AI handle the rest.

Knowledge Base

Upload PDFs, paste text, or import from URLs. Trigli answers using only your approved content. Grounded, not guessed. Control what's public vs. private.

Human Oversight

Set confidence thresholds. Toggle auto-reply. Review drafts before sending.

Web Search

When your KB doesn't have it, AI searches the web for time-sensitive info.

Automation Rules

Route by category, sender, or subject. Auto-send, draft for review, escalate, or skip. Your rules, your workflow. Available on every plan.

Smart Classification

Filters spam and irrelevant emails before they reach your AI pipeline.

Teams Notifications

Alerts in Microsoft Teams when emails or chats need human attention.

Reply Templates

Teach the AI your preferred response style with reusable templates.

Up and running in minutes.

Step 1

Create your account

Sign up free in seconds. No credit card, no commitment.

Step 2

Connect your Gmail

One-click OAuth. We never store your password. Outlook coming soon.

Step 3

Upload your docs

PDFs, SOPs, policies, FAQs. This is what the AI uses to answer.

Step 4

Go live

Email and chat support, handled. Your team reviews when needed.

Credentials encrypted at restOAuth tokens secured with AES-256-GCM
Doc-grounded onlyAI answers from your docs, never fabricates
Full tenant isolationYour data is completely separate

Stop drowning in support tickets.

Every customer gets an accurate answer. Your team gets their time back. Email and chat, covered.

Start Free Trial→Sign In

Free plan includes 50 emails/month and 5 chats/month